Refund policy

Last updated: October 11, 2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@aparry.com.

If your return is accepted, we’ll email you the return address and instructions. Return shipping is your responsibility: you’ll need to purchase your own return shipping label, and we recommend a trackable service so you can confirm delivery. If your item arrived defective, damaged or wrong, you don’t pay for return shipping; see “Damages and issues” below. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@aparry.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@aparry.com.